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How To Deal With Railroad Claim Agents


professional technician point to right direction and discuss with engineer near railroad tracks of electrical or sky train in factory workplaceRailroad claim agents are insurance adjusters, working on behalf of the railroad company to evaluate and ultimately minimize the company’s financial responsibility for your injury. They are trained in negotiation tactics and have extensive knowledge of railroad accidents. Their goal is to lead you into making statements or signing documents that weaken your case or reduce the amount of compensation you are entitled to.

Understanding how to interact with railroad claim agents is key to protecting your rights and getting the settlement you deserve.

Understanding the Railroad Claims Process

Before delving into dealing with claim agents, it’s crucial to understand the railroad claims process. The Federal Employers Liability Act (FELA) governs workplace injury claims for railroad workers. Unlike typical workers’ compensation, FELA requires the railroad to be proven at fault to some degree. The process involves several key steps:

  • Reporting the Injury
  • Investigation
  • Negotiation
  • Potential litigation

When dealing with claim agents, here are some key things to remember:

  • FELA allows you to seek compensation for medical expenses, lost wages (both past and future), pain and suffering, and potential disfigurement or disability.
  • While you must prove the railroad’s negligence played a role in your injury, the burden of proof is less strict than in standard personal injury cases.
  • Experienced railroad injury attorneys at Cahill & Perry, P.C. can provide invaluable insights into the potential settlement amounts for various types of injuries, such as shoulder or back injuries. This knowledge helps ensure you receive fair compensation based on the specifics of your case.

Tactics Used by Claim Agents

Claim agents use a variety of strategies to reduce the value of your claim. Be aware of the following:

Acting Friendly

Claim agents understand injured employees are vulnerable. They use this to their advantage, often portraying themselves as genuinely concerned about your well-being. This approach is designed to disarm you and make you comfortable enough to provide information that can be used against you later.

Pushing Quick Settlements

One of the most common tactics is offering a quick, lowball settlement. This is tempting, especially if medical bills are piling up and you’re out of work. However, accepting an early settlement without consulting a lawyer can leave significant money on the table.

Downplaying Your Injuries

Claims agents might question the severity of your injuries to reduce the potential settlement value. They could also pressure you to return to work prematurely, even if you’re not fully recovered.

Recording Statements

Any discussions with claim agents can be recorded. They’ll try to use those statements to highlight any inconsistencies and raise doubts about your case.

Protecting Your Rights

Dealing with the railroad company and their claim agents after an injury can be complicated, but these guidelines can help:

Step 1: Seek Legal Representation Immediately
Before providing a recorded statement or signing any documents, consult an experienced New Haven, CT railroad injury lawyer. Federal Employees Liability Act (FELA) claims are different from workers’ compensation, and a knowledgeable FELA lawyer can help you navigate the system and secure a fair settlement.

Step 2: Exercise Caution in All Communications

Remember, anything you say to a claim agent can be used against you. Be brief, polite, and never agree to a statement or settlement offer without consulting your attorney.

Step 3: Prioritize Your Health

Getting the proper medical treatment is the most crucial step. Focus on your recovery, carefully document your injuries, and follow your doctor’s orders.

Step 4: Document Everything

Keep detailed records of the accident, your medical treatment, lost wages, and any interactions with the railroad or its claim agents. This information will be crucial to support your claim.

Step 5: Be Aware of Time Limits

FELA has a statute of limitations, typically three years from the date of your injury. It’s essential to initiate your claim within this time frame to protect your right to compensation.

Step 6: Don’t Be Intimidated

Railroad companies and claim agents may employ tactics to make you feel pressured or undermined. Remain confident in your rights and don’t hesitate to stand your ground with the help of your attorney.

We’re On Your Side

At Cahill & Perry, P.C. Attorneys at Law, we have a proven track record of success in securing justice for injured railroad workers. Let us put our experience and resources to work for you. Contact our railroad injury lawyer today for a consultation. Don’t go through this process alone. Call Cahill & Perry, P.C. today to ensure your rights are protected and you receive the full compensation you deserve.

  • $10.8 Million Verdict for a Metro-North Conductor wrongful death case. (Avery v. Metro-North RR).
  • $8 Million settlement for an Amtrak Trackman who sustained a crushed leg. (Cevasco v. National Railroad Passenger Corp.).
  • $7 Million settlement for a Metro-North Foreman whose legs were amputated. (Renert v. Metro-North RR).
  • $5.8 Million settlement for an Amtrak Conductor who sustained a head injury. (Fitzpatrick v. National Railroad Passenger Corp.).
  • $5.5 Million settlement for a Metro-North Machinist wrongful death case. (Pieger v. Metro-North RR).
  • $4.3 Million Verdict for a Metro-North Conductor wrongful death case. (Ard v. Metro-North RR)
  • $2.57 Million Verdict for an Amtrak Conductor who sustained a back injury. (Pace v. National Railroad Passenger Corp.).
  • $2.5 Million Settlement for a Metro-North employee who sustained a serious head injury.
  • Settled for a Confidential Sum for a Massachusetts Bay Commuter Railroad Company Trackman wrongful death case. (Macaulay v. Massachusetts Bay Commuter Railroad Company.)
  • $6.250 Million Verdict in 2023 which was later reduced to $2.1 Million for a Metro-North Structural Welder/Ironworker who sustained head and neck injuries and has returned to work. (Torres v. Metro-North RR).
  • $2 Million Verdict for a Metro-North Lineman who sustained an electrical burn (Curly v. Metro-North RR).
  • $2 Million Settlement in 2020 for a Providence & Worcester Railroad Company Conductor who sustained a serious head injury and returned to work for another RR as an Engineer. (Scarpa v. Providence & Worcester Railroad Company.)
  • $2 Million Settlement for a Metro-North Conductor who sustained a fractured leg.
    Settled for a Confidential Sum in 2019 an Amtrak Lineman involving an electrocution causing a permanent occupational disability. (Anderson v. National Railroad Passenger Corp.).
  • $1.85 Million Verdict for an Amtrak Ticket Agent who was assaulted. (Schneider v. National Railroad Passenger Corp.)
  • Compensatory and punitive damages Verdicts and subsequently settled for $1.8 Million in 2023 for a Metro-North
  • Conductor who suffered Post-Traumatic Stress Disorder. (Moran v. Metropolitan Transportation Authority).
  • $1.69 Million Settlement for an Amtrak Supervisor who was shot by an employee. (Cornelius v. National Railroad Passenger Corp.)
  • $1.65 Million Verdict for a Metro-North Lineman who sustained foot and ankle injuries. (Keating v. Metro-North RR).
  • $1.65 Million Verdict for a Metro-North TA Employee who sustained an Open Tibia Fracture to his left leg. (Rivera v. Metro-North RR).
  • $1.54 Million Verdict for an Amtrak General Foreman who sustained a herniated disc in his lower back. (Brady v. National Railroad Passenger Corporation).
  • $1.45 Million Verdict for a Construction Worker who sustained a left hip injury. (Quintiliani v. National Railroad Passenger Corporation).
  • $1.42 Million Verdict for a Metro-North Machinist who sustained a fractured rib and a herniated disc. (Hall v. Metro-North RR).
  • $1.4 Million Verdict for a Metro-North Mechanical Gang Foreman who sustained burns from an explosion of steam on an engine. (Berry v. Metro-North RR).
  • $1.4 Million Verdict for a Metro-North Carpenter Foreman who sustained a back injury. (Kendall v. Metro-North RR).
  • $1.3 Million Verdict for a Metro-North Signal Trainee Maintainer who sustained a back injury from a slip and fall. (Moran v. Metro-North RR).
  • $1.2 Million Verdict for a Metro-North Signal Maintainer who sustained a back injury and post-concussion syndrome. (Manes v. Metro-North RR).
  • $1.2 Million Verdict for a Metro-North Trackman who sustained crushed legs. (Murillo v. Metro-North RR).
  • $1 Million Settlement for a Metro-North Trackman who sustained burns from pot welding and subsequently returned to work. (Burke v. Metro-North RR).

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If you are a railroad worker who has been injured on the job, you need a lawyer who understands the complicated FELA claims process. Find out how we can help you receive the compensation you deserve.

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